Attrition- Culture- Systems

Employees are resources to the company so they must be secured and utilized in justified manner. To retain an employee, organization needs not to shell out money always. There are small things which can be done to retain them.

         New Comers-

There are two factors responsible for job shift. First is insecurity and second is opportunity. For new comers off course opportunity is not the thing to be thought upon when they join. It is because they have already cracked a opportunity by getting selected for your organization. So what is left important is “Insecurity Factor”.

To overcome this insecurity factor organization need to spend less on cash but lot on emotional front. They need to understand the mechanism of feeling secure.

In this context, below mentioned tools can be used:

1.    Avoid delays in giving offer letter- Offer letter clears doubts on roles & responsibilities and compensation. So let him compare with the other existing opportunities. If he takes final decision in favor of your organization then it is understood that you are the best opportunity to him. So it will assure you that you are going to invest your time and money with a person who is clearer on joining aspects. He sees you as best opportunity. Delay in offer letter may result in putting him in doubts and he may start looking for more opportunities and who knows another better opportunity is in line.

2. Joining letter- This confirms organization’s intention in him. Please understand these documents are first kind of transactions with the organization so timely delivery gives him positive impression of organizational Processes and systems (An employee is in this stage or other, always connects all things to timely payment and growth). So joining letter confirms his employment and add some cement in his job security. A warm shake hand while handing over joining letter will transfer positivity in him.

3.  Welcoming and introduction- They must be welcomed and introduce to their team and top management, up to the maximum extent possible (At least those who are present in the office that day). In small organization (20-100) it is not a big deal.  A welcoming note can be put on reception can be a cost effective idea. Let them feel important and welcomed. In big organizations it can be done in an event manner where in all new joiners called and introduced to the top management. Sweets and flowers (If budget permits) can be a good idea. It may seem awkward to some of business owners but it is up to you how far you want to go for retaining your human resources. Needless to say that higher attrition rate is a prominent reason to higher HR cost in terms of money but even higher in terms of opportunity cost to the company.

4.    Induction- Senior or Junior, at each level induction must be given on HR policies and organizational aspects. It must be designed in a way that they start connecting to the organization. Their orientation towards organization’s goals, culture and systems is like tuning the radio for beautiful songs that they will song for you for their course of engagement. Frequency must be matched for quality of product.

5.    Appreciations and Corrections- I am again giving an example of tuning the radio manually. People who has done it, they may well connect the situation. While manually tuning the radio, initially there is lot of disturbance and people used to keep patience till it starts reaching closer the right frequency. While some signals starts coming of voices the tuner person became cautious and others start motivating the tuner person. For every bit of clarity they appreciate the tuner and same goes with motivation when he drifts away. They feel excited when audio clarity increases and change their excitement in to suggestions when the clarity decreases. They keep suggesting him till the melodious song comes without any disturbance. Then, finally, a clear voice comes from the radio and all literally claps.  Assume that tuner person as new comer, radio as organization, melodious song as deliverable and listeners as management. I need not to explain further. Appreciate them for their efforts and correct their mistakes in suggestive manner. This enhances his sense of security. Here he also starts sensing a bit of conducive environment within the organization, which he will definitely appreciate. Be happy your organization is being appreciated. This is the trust building approach among employees so must be followed. 

6. Trust him- To build ownership in him, trust on his capabilities. Every successful assignment builds confidence and competence. A thought that says- “I am worthy”.

7. Opportunity to Grow- When he seeks for opportunities give him opportunities within the organization. Why should he look for another organization?

           

 "Above all respect your human resources. We are not living in era of slaves." 

Does HE listen !!!

One of my friend came to me and very convince she said; “GOD heard my cursing. That bastard got what he deserved. His mother who was also behind our break up met with an accident. "What the hell"- I said. Was she really talking about the same guy who was Mr. Perfect for her when she was in love with him, he was so perfect ;flawless...so much loving that she did not want to hear anything wrong about him...nothing was like him.

But now the same guy turned cheap, bastard, blah...blah...blah... and surprisingly GOD has started listening her prayers (Cursing) too!!!Boss!! He is the same guy u were in love wid. then what happened now. The thing is when you were in love with him, you were in the self convincing stage and you wanted to convince yourself that he is perfect. But when he leaves you. You want to be again in self convincing stage but this time want to prove that he is totally wrong. How is it possible that at one time some one is near to perfection and other time good 4 nothing?  Thing is that we look at someone with different point of views at different time frames. Nobody is perfect in this world. Everyone has its good n bad. We are angel and demons within. Need is to look at things through all frames...good n bad come in same package. But some people open that package and pick only one at a time and suffer. The need is to pick both at a time and face the TRUTH.

Tomb bricks in Foundation !!!!!!!!!!!!!!!

Long back in India, There was a king. He was very clever, bold, very good administrator, and above all a very good king. The king had courtiers. These courtiers had very diversified characteristics. They used to be selected by their unique virtue. Some of them were courageous, so used to lead the armies of king; some were politically aged so were in king’s advisory committee; some were poets; some were jokers, used to make king laugh; some were praise buddies, used to praise the king always. All those were equally important as there was a skill and a responsibility assigned to them based on that. Even praise buddies were equally important because there is a saying that “People on top are most alone”. So people, who are on top, even need somebody to motivate. Getting praised is not at all wrong as we all need that. But probably, people other than praise buddies, will not do that on regular basis as it is considered flattering. But king need that on regular basis as he is also human being. So praise buddies used to write poems, songs and stories of brave deeds of kings. Most of time these praise buddies were most blessed and rewarded by kings. But one day a king became so happy with a praise buddy that he made him chief of army though the praise buddy had not any war skills. King sent him to the very crucial war. Some day after king got to know that he lost the war and praise buddy surrendered to the rival king and now doing same with his best in the court of the rival king. Happy ending ……………

When we had break up...

self convincing stage …. When u r in love u see what u want to see,u observe what u want to observe,u perceive what u want to perceive.Now come to second stage of love that is brake up… there are only two things possible in this(you may say more if you are in second stage but for me it is just two )..either you dump someone or you get dumped nothing else can happen.. but surprisingly again you find yourself in self convincing stage..if you got dumped than..you will give so many reasons but what it actually means is down there....enjoy it.
1. ”boss!! It was long distant relationship”…that’s means my beloved has some reasons that I can fulfill only when we are at same location. Now he/she has better options than me. My turn has gone its somebody else’s turn to get f**** up. I m also looking for another one. The show must go on.
2. ”It was not break up..it was just mutually agreed separation” (f**** you..you are not Shakespeare . Your English is not capable enough to hide your frustration of being dumped)… means you were dumb ass and still want to be in fools paradise and you think people around you are idiots. Accept your beloved was more talented than you.
3. “you know he/she has some family obligations ” means your beloved has fooled you first by taking you the Alice in wonderland and deserted you with intelligently used emotions that you can’t even curse. You are an emotional a** hole. Get ready for another turn. People see lots of scope in you.
4. “Our relationship just didn't work” means you just want to be polite enough. at your inner side you know she/he made fool out of you in some points. Not that much bad. Actually in this case your counter part has almost same virtue of making fool. You broke up because with two intelligent people in this relationship had not good future prospective.
5. “he/she was not worth”… means your break up was not peaceful. People can find this by scratches, red nose, swelling lips and could be more. You caught your beloved red handed or you just realized that she/he making fool out of you with evidence (mostly provided by “true friends”). But if this is said in case you dump somebody that means boss!! You were better than him/her and you find that fool has nothing which interests you any more. bitchy huh !!
6. “Why?? Why?? Why he/she has done to me” okay!!!Means you were a true lover and the counter part was a bastard. And you are sweet heart. Don’t cry. You chose the wrong one. Pity for you. You may need an address of psychiatrist or maternity home.
7. “She/he is getting married and we are shopping these days.” Means boss!! Deal is still on. We both found an idiot. Well many things one can learn from them.
8. “Her/his parents were adamant and they just dint get convinced. She/he is getting married” means you were good lover but parents found a better one (rich, handsome, beautiful, well settled, NRI, dowry, etc). Her/his brain was mightier than heart and parents’ were good reason. “Darling!! I m helpless you know”. 

I luv to have dishonest employees also wid honest ones..

hi guys,

So many times you have heard about morals; ethics, balla..balla … in business. Some “gyanchand” (people who gives free advice) might have told you that a business needs honest guys only .dishonest guys are like cancer to the business. But here I m presenting a different point of view that I learnt. Surprising but it is true that we need both kinds of guys when run a business. Any business does not ruin because there are dishonest people. "Business ruins only when you don’t know where and when the dishonesty is being carried out". strange it amy seems but I tell you an incident.
I was in TAFE and my dealer was Goyal saab. My first corporate management guru. I found out some discrepancy in the expenditure submitted by the sales persons. There were some fake items. I told them with excitement like I solved mystery of Bermuda triangle. He smiled and gave me more detailed fake expenditure that I could not found. He explained each fake item in the bills submitted and actual expending. I was just looking at me. He knew that what I wanted to say. That was “why???” he started..”chintan jii…their dishonesty doesn’t hurt my business till I m known to the frauds they are doing. ” he continues..”I know they add some fake items in their bills. But I also know that they do this because 2500 is not the amount , one can run his life with .. but I cannot offer them more salaries.. even if I give them more fake items will be there. These fake items give them job satisfaction and me outputs. And a way to control them. They know they are doing frauds so they are always under my obligation. They think that it is their extra income and I think that is part of their salary that I don’t give them officially. They are always under some fear of being caught. This helps me to pressurize them to give more output. When ever I see a sales man is not delivering results I give them hint that I may go for detail analysis of his expenditures on sales activities and eventually he comes under pressure of delivering results. So letting people commit frauds is also the way of control them... ”
Guys.. what I think is that dishonest people are like atomic energy. It can fatal blow to your business if uncontrolled but at the same time great control and better results if can be used in controlled manner. Believe me ..it is very hard to employ honest people. It is hard to predict human behavior in early stage of recognition. So unavoidable it is, to always get good people around but it is easy to get people and understand them and control them.
so.... Dishonest employees are also assets in a business J

Attitude..which keeps driving me....

hi ,
thnks to all friends who gave thier suggestions.. :)
i thought a lot also ..i m nt convienced 100 % yet... but an attitude which keeps me driving is.. .."chloo..ek baar ker ke dekhte hain..lets try it..n see .." . on this basis only i took this decision to gowith my concept....this concept is also new... like mine earlier one... haan isme kam se kam sbse bdaa drawback to pta hai... so decided to go wid the concept.. some assumption and facts i considered to take this decision are as follows....
1. both business starts early in the morning so nybdy going wid both has to have great skills and stamina to go wid both businesses.
2. they have to recruite a additional manpower (cost 2000-3000 minimum)but earning is restricted to 4000-6000 Rs./month only. so if they dont work with me they will have to satiesfy with less earning and more complicated procurement procedure.
3. in this business margins come from procurement volume. more the volume more will be operating margins. they will procure max 1-1.5 qt. per day and i will 10 qt. and more (three months down the line 1 tonne...and more..as time goes on) . their procurement will not increase the way mine will increase. so they will have less operating margins.
4. more over transportation charges will be again a consideration for them.
5.i m planning to tie up with dairys directly so when licence is given to nyone for booth ,it is given for both businesses. so if nybdy ditch us ,he will have to loose both businesses. this is the best solution of the problem but untill my business becomes a brand in the market it is nt possilble.
6.last but not least ... their attitude.. they are less literate and less motivate guys as i observed. they dont have a vision to explore business.
7.i know people will ditch me but only a few has this much guts to start this own thier own. wen an idea comes into market there is always possibility of replication. boss..."everyone has the idea but 1 out of thousands has guts to make it run"...

so ..going with the concept....wish me luck..

hey guys,
i m facing problem with store (deposits and initial investment),demand and supply gap at initial level. so not able to procure large volumes from wholesale mandii therefore no gud margins.a new ideas has come to my mind for start retailing at greater depth and procuring high volumes so tht i can get more margins to work on. i have talked to "saras milk parlour" holders for working with me. they are ready to work under my banner. the volume tht can be sold is 1.5-2 qt. per day. and there are around 500 outlets in kota(imagine the business turn over and coverage !!!!).the advantages associated with this channel are- greater depth,coverage,turn over and co-branding. but there is risk with this is that if,in future,they start this own thier own , not under my banner, this channel will cannibalize my sales from other channels(retail stores). and anybody can do this without much investment.
the solutions for this problem i have thought are - 1. legal agreement 2. procurement volume and margin ratio. (as they can not compete with me as i my procurement will be in tonnes and thier willl be 1-2 qt.). 3. direct tie up with "saras dairy" for starting a new business divison. (but it can be done only when we start doing business at high level and our brand has a value in market.. so initial level it is hard to tieing up with them.)
so far conviencing fact is :
1. dairy business starts at 5 in the morning so anybody in this business will not interested in direct procurement from wholesale mandii which starts at 4 in the morning. thier milk business can affect. so they will be dependent on us only for supply.

rest plz suggest me. i m not yet convienced with the idea properly.